Troubleshooting Guide

Last updated: 2024-08-31

Network & Connectivity

  • Check if browser extensions (ad/script blockers) are interfering.
  • Ensure network can reach the API and media proxy (Cloudflare Worker).
  • Try incognito window or a different network.

Human Verification & Tokens

When prompted, complete Turnstile verification; an expired token requires re-verification.

Parsing Failures

Invalid URLs, removed content or platform changes can cause failures. Retry later or contact us.

Contact Support

If the issue persists, send the failing URL and time to: [email protected]